Buell Business Associates

image
Dev Anand
THE HOTEL MARKETING COMPANY - M&A Property Specialist

The Hotel Property Team was formed by a number of professionals from the Hotel and Property sectors and provides a range of advisory services to Hotel Operating companies, investors in the hotel field, and property developers with an interest in this specialist area of the market. With excellent contacts amongst operators, banks, developers and the investing community, THPT specialises in providing highly personalised, extremely discreet services to those looking for professional advice in this complex market.


image
Rob Binfield
RIGHT SIDE OF THE BRAIN – Digital & Graphic Design

Right Side of The Brain utilises a network of highly talented individuals to deliver creative solutions across all marketing platforms. Built for scale, performance and longevity so whether it’s a mobile application, a content-rich responsive website, video production, motion graphics, brand identity or API integration.This structure allows RSOTB be very competitive with quality and cost on every project we deliver.


image
Steve Cash
YUZU HOSPITALITY - Operations

A senior Director in the pub & restaurant industry with over 30 years’ experience. Steve spent most of his career with Bass/Mitchells and Butlers. Having spent 10 years as an Area Manager in tenanted and managed pubs in London, he then became Group Catering Director of the David Lloyd Group before re-joining Bass. 

Over the last 20 years he has overseen the growth of Vintage Inns from the first site to over 200, the creation of the 100 strong Crown Carveries brand, and latterly spent five years running the Harvester restaurant group, the biggest full service restaurant brand in Europe serving over 30 million meals pa.


image
Claire Dickson
TOP OF THE WORLD CONSULTING – Restaurant Specialist

Claire has over 20 years’ experience in the hospitality industry in branded operations, project management and Human Resources. Claire was Director of HR & Service for Café Rouge, Belgo and the Concession brands, responsible for 3000 team members and 144 restaurants. Prior to that she worked on the project to revolutionise Cafe Rouge. For 15 years Claire worked as an operator, developing from restaurant manager to regional director responsible for 55 restaurants across the UK.

Prior to this Claire was employed by the Whitbread Group managing and developing their unique specialist brands such as Amalfi, Abbaye and Leadenhall Wine Bar & Tapas following on from a successful period in their concept development team opening & managing the Claudia Roden inspired restaurant Terraza and project managing the opening programme for Bella Italia. Claire has a degree in Hospitality Management, has worked in the sector all her life and has won a variety of awards including winning her own body weight in Champagne!


image
Ally Dombey
REVENUE BY DESIGN – Sales, Marketing & Revenue Management

Ally trades as 'Revenue by Design' and is a specialist in the hotel revenue management arena.

Ally has a unique background working at the interchange of revenue management with marketing. She comes from a successful marketing background having worked for marketing agencies in London prior to moving to Galileo International (now Travelport) where she was responsible for developing the distribution giant’s brand identity and managing pan-European marketing campaigns. From there, Ally set up her own consultancy and has worked on property and on a contractual basis with a number of hotels and hotel group to develop and implement revenue management and distribution strategies through reviewing business processes, technology suppliers and distribution channels in use.


image
Christine Hodder
HOTEL OPERATOR

Christine has over thirty years’ international sales and marketing and hotel general management experience, operating primarily in the luxury corporate and independent markets. Working directly with asset owners and managers, she has successfully handled pre-opening projects, interactive with system migration and rebranding. Among her areas of expertise is the creation and motivation of management teams in newly acquired and existing hotels. Her worldwide portfolio includes SE Asia, China (including Hong Kong), Europe, Australasia, Japan, USA, UK & Europe.


image
Robert Holland
HotelPartner YIELD MANAGEMENT - Hotels

As Managing Director of HotelPartner Yield Management and Chief Technology Advisor to the BHA, Robert’s passion is technology and how we can best utilise it in our industry without compromising on the customer experience.

Following his formative years working around some of the best hotels in Europe complimented by studies at Cornell School of Hotel Administration, Robert went on to manage a number of Food & Beverage led operations eventually managing his own small chain of restaurants in South West London. In 2010, he joined Bespoke Hotels and went on to become the Regional Operations Manager for London. During this time, he was also Chairman of the E1 Hoteliers association. His first-hand knowledge of the challenges that our industry is facing with rising costs of employment and increased levels of competition allow him to properly evaluate existing scenarios and work with hotel owners to recognise opportunity and establish strong commercial businesses.


image
Antoon Hollants Van Loocke
AHVL MANAGEMENT SUPPORT Ltd - Operations with specialisation in Standard Operating Procedures

An experienced hospitality professional with an extensive international hotel operations background acquired in some prestigious locations and properties including, amongst others, the Grosvenor House - Park Lane, The Grand Hotel Opera - Paris, the Mandarin Oriental - Jakarta, The Bali Intercontinental Hotel and the Ciragan Palace Kempinski - Istanbul.

Antoon worked at head office level as Operations Support Manager for Le Méridien Hotel & Resorts, and Director of Brand Standards for Conrad Hotels & Resorts. In 2008, he set-up his consultancy firm and has structured, defined and written the service and operating brand standards for British Airways, Park Plaza EMEA, art'otel lifestyle brand, Dream Cruises, Maggie & Rose amongst others.

His speciality is in defining ‘The What before The How’ through the creation, structuring and writing of brand operating and service standards, defining customer and brand experience, suggesting operational re-structuring, and performing quality surveys. 


image
Andrew Scott
VICTUS CATERING CONSULTANCY – Catering Consultant

After a degree in hospitality management Andrew spent 10 years running boutique hotels all over Britain to fine tune his trade before going self-employed in 2003.  Since then he has started and owns various hospitality businesses and now chairs Visit Loch Leven, is a published author, has a catering radio show and is in high demand as a public speaker, coach and mentor for all things hospitality.

Victus Consultancy is an award winning hospitality and catering consultancy, extensively experienced in all aspects of hotels, restaurants and licences trade.  From start-up businesses needing help, advice and guidance to established companies needing a fresh pair of eyes.  From Food and Beverage recovery, expansion to Sales and Marketing Victus has a proven track record in business recovery solutions.  Owning and operating various hospitality businesses makes Victus cutting edge and relevant.


image
Gavin Percy
WINNING EDGES – Sales & Marketing

A Business Development Strategist specialising in assessing and improving sales performance and sales processes to positively impact revenue. Predominately working in the 3 and 4 star hotel market. Several robust processes and training courses have been developed including: Winning Edges Sales Health Checks; Winning Edges Sales Training; Coaching and Mentoring; Stop: Start: Continue; Task Lists; and Effective Meetings.

Previously 8 years as a hotel General Manager followed by 10 years in Senior Sales positions with various groups including Hilton, Swallow and Best Western up to Sales Director level.  Joined PH as Regional Director of Sales leading sales for five upscale hotels and conference centres around the UK and then Head of Central Services at PH running: central reservations, conference desk, research, database and marketing.